Return & Exchange Policy
Because you’re hot, fabulous, and deserve to love every fan you own.
We want you to love your hand fan — but if it’s not quite right, we’ll make it right. We accept returns and exchanges within 14 days of delivery for unused, undamaged items in their original packaging.
💨 Returns
To be eligible:
- Item must be in original condition — unused and undamaged.
- Return request must be submitted within 14 days of delivery.
- Return shipping is covered by the customer unless the item arrived damaged or incorrect.
To request a return, email info@imhotandfabulous.com with your order number and the reason for the return. We’ll respond within 2 business days with next steps.
🔄 Exchanges
Need a different design or want to swap for something equally fabulous? We offer easy exchanges within 14 days.
- Exchanges are accepted for unused items in original packaging.
- You cover shipping both ways unless it was our fault.
- We’re happy to help you pick the perfect replacement.
Email info@imhotandfabulous.com to start an exchange.
❌ What Can’t Be Returned
We do not accept returns or exchanges on:
- Used or damaged items.
- Sale, clearance, or promo items.
- Custom or personalized fans.
🛑 Received the Wrong Item or Something Damaged?
No problem — we’ll fix it fast. Please contact us within 48 hours of delivery with photos so we can make it right.
Questions?
We’re here for you. Email us anytime at info@imhotandfabulous.com and we’ll make sure you stay cool and fabulous. 😘